Water damage worsens as time passes. The more immediate the response and the quicker that water damage removal and clean-up begins, the less the ultimate damage and the faster you are back to normal. Costly issues can arise within 72 hours if they are not addressed properly. Only certified affiliates can handle water damage restoration since returning your property to its equilibrium is a fine science that requires the right amount of time and equipment, and monitoring all supported with leading edge documentation, typically through an independent source. Organic materials are used at the outset to stabilize the environment and minimize any impact to the occupants. First General has the network of restoration experts to complete all initial, ongoing and final stabilization of the property’s humidity levels and the moisture content of its materials. We commit to a two hour response time under normal circumstances and use sufficient drying equipment to complete stabilization in the shortest period possible.
Recommended procedures for water damage
Step 1: Pre-cleaning – First General applies our “green” biologically based initial treatment products to digest odors and soils that water leaves behind.
Step 2: Post Clean – First General then applies our preventative treatment following water damage. This penetrates porous materials throughout wet stages of drying process.
Step 3: Disinfect – After drying process is complete, First General a disinfectant to protect your home and family from E. Coli, CA-MRSA, VRE and many other pathogens.