Water Damage Restoration

Returning your property to its equilibrium

The more immediate the response and the quicker that water damage removal and clean-up begins, the less the ultimate damage and the faster you are back to normal. Costly issues can arise within 72 hours if they are not addressed properly. Only certified affiliates can handle water damage restoration since returning your property to its equilibrium is a fine science. This requires the right amount of time, equipment, and monitoring all supported with leading edge documentation, typically through an independent source. Organic materials are used at the outset to stabilize the environment and minimize any impact to the occupants. First General has the network of restoration experts to complete all initial, ongoing and final stabilization of the property’s humidity levels and the moisture content of its materials. We commit to a two hour response time under normal circumstances and use sufficient drying equipment to complete stabilization in the shortest period possible.

Recommended procedures for water damage:

Step 1: Pre-cleaning

First General applies our “green” biologically based initial treatment products to digest odors and soils that water leaves behind.

Step 2: Post Clean

First General then applies our preventative treatment following water damage. This penetrates porous materials throughout wet stages of drying process.

Step 3: Disinfect

After drying process is complete, First General applies a disinfectant to protect your home and family from E. Coli, CA-MRSA, VRE and many other pathogens.

We are always interested in hearing your questions or comments.

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Hours of Operation

Mon-Fri 6am-5pm Sat: 7am-12pm

Payment Methods Accepted

Check, Cash, Cards, Money Orders

Areas Served

Serving All Of The Southern Tier New York
Broome, Tioga, Chemung, Steuben, Otsego, Delaware & Chenango Counties.